The tool expirienced an problem

Upverter Support
#1

Good day.
Unexpectedly I’ve got message: The tool expirienced an problem
And then page in browser starts to reload infinitely.
Addres bar in browser contains Uri:
https://tools.upverter.com/eda/?errorId=a31ae4341b5bcf2c#error_id=a31ae4341b5bcf2c,designId=ac8bee3da955c429,tool=pcb

Shematic tool throws the same error, then reloads page and opens blank project.

Please, help!

#2

Hi @lazyfao,

I have asked the R&D team to take a look at it.

Sorry about the issue,

Michael

#3

Hi @lazyfao,

We have found the issue, and are working on a fix, but in the meantime, you should be able to work on the design without design contraints by adding: “,skip_constraints=true” (without the quotes) to the end of the url and seeing if the design loads.

Regards,

Michael

#4

Thank you!